FAQs

Q: How do I load print credits?
A:  Go to: www.sun.ac.za/useradm

Q:  How do I print?
A:  Registered students use their student cards at the printer. 

Q:  How do I make a copy?
A:  Registered students use their student cards at the copier. 

Q:  May I use my laptop in the library?
A:  Yes, wireless access is available. 

Q:  How do I get off-campus access?
A:  Off-campus access can be organized

Q:  Is the library closed on Saturdays and public holidays?
A:  Yes, the library is closed on Saturdays and all public holidays and between Christmas and New Year. 

Q:  Who can support me with a literature search?
A:  The Engineering & Forestry librarians: Corinna Truter or Natashia Arendse.  

Q:  Do you have any meeting space in your library?
A:  The Engineering & Forestry Library has seminar rooms that you can book

Q:  How do I manage my references?
A: RefWorks is available to help with the managing of references. 

Q: Why do I get a recall notice for books when the due date has not been reached?
A: If the book is requested by another client an automatically generated request will be activated. 

Catalogue related FAQs

Q:  What does the various statuses mean in the catalogue?
A:  The more common status messages are described below:

 
Binders​ The item is in the process of being bound​
​Cataloguing ​The item is being prepared for the shelf.
​Lost
​The item is lost/long overdue.
Withdrawn​ ​The item is no longer part of the library collection.
On Hold​ ​The item has been reserved by another client.
​Ordered ​The item has been ordered by the acquisitions sections.
​Reshelving ​The item has been returned to the library and is awaiting shelving.
​Restricted
​The item is only available for use inside the library.
​Searching ​Library staff is searching for a missing item.
​Unrestricted ​The item is available on loan to all client categories.
​Due date The item has already been borrowed and is due on that specific date. The item may be requested.​