Q: How do I load print credits?
A: Go to: www.sun.ac.za/useradm
Q: How do I print?
A: Registered students use their student cards at the printer.
Q: How do I make a copy?
A: Registered students use their student cards at the copier.
Q: May I use my laptop in the library?
A: Yes, wireless access is available.
Q: How do I get off-campus access?
A: Off-campus access can be organized.
Q: Is the library closed on Saturdays and public holidays?
A: Yes, the library is closed on Saturdays and all public holidays and between Christmas and New Year.
Q: Who can support me with a literature search?
A: The Engineering & Forestry librarians: Corinna Truter or Natashia Arendse.
Q: Do you have any meeting space in your library?
A: The Engineering & Forestry Library has seminar rooms that you can book.
Q: How do I manage my references?
A: RefWorks is available to help with the managing of references.
Q: Why do I get a recall notice for books when the due date has not been reached?
A: If the book is requested by another client an automatically generated request will be activated.
Catalogue related FAQs
Q: What does the various statuses mean in the catalogue?
A: The more common status messages are described below:
||The item is in the process of being bound|
||The item is being prepared for the shelf.|
The item is lost/long overdue.
||The item is no longer part of the library collection.|
||The item has been reserved by another client.|
||The item has been ordered by the acquisitions sections.|
||The item has been returned to the library and is awaiting shelving.|
The item is only available for use inside the library.
||Library staff is searching for a missing item.|
||The item is available on loan to all client categories.|