Provisions

Wireless access is limited to Stellenbosch University staff and students already registered on the University network. Registration for wireless access forms part of the registration for access to basic standard electronic services on the SU campus and is the responsibility of the Information Technology Division of Stellenbosch University. The procedure takes place at the IT Student Help Centre, 7 Joubert Street, Stellenbosch.  

What is the procedure? 

To protect the integrity of the University network, it is essential that all computers connected to the wireless network use the latest version of the operating system and the necessary antivirus and spyware software.

Since malicious attacks occur daily, it is also necessary to keep the software regularly updated. This is why it is necessary for the laptops of all University students and staff to be certified by the IT Student Help Centre before wireless  connection to the University network can be permitted.

If you are already registered as a SU network user, with a campus Network Username and Password, you can take your laptop to be certified at the IT Student Help Centre. 

What will be done?

The process takes about two hours. You will be asked for your Student number and cell phone number when you take your laptop to be certified; and will be notified by sms when your computer is ready.

Windows laptops: 

• The latest updates are downloaded on your computer and WSUS is installed to update your computer automatically.

• McAfee antivirus with an Epo agent is downloaded onto your computer to keep the package up to date; any other antivirus software is removed first. The languages available for McAfee updates and agents are English, French, German, Dutch, traditional Chinese and Korean.

• Antispyware with Microsoft Defender is downloaded on your computer. Windows, Apple or Linux laptops' network settings (LAN or Wireless) are configured for use on the Stellenbosch University network.

• Inetkey is installed for internet access. Your preferred Internet browser is set up with the correct LAN settings and proxy address http://www.sun.ac.za/sunproxy.pac for free on-campus access to the Library’s electronic resources via www.sun.ac.za/library.     

• The MAC address of your laptop is also added to a list of certified computers and will be registered with an IP address. It usually takes a day or two before an University IP address is allocated to your laptop’s MAC address.
  

• After IP registration has been completed, go to Netcard register and choose option "enable wireless usage”. Thereafter you will be able to have wireless access in any of the University libraries and elsewhere on campus.

Linux and Apple laptops:

Your computer is certified as a non-Microsoft operating system. You are responsible for clearing and updating your computer yourself.    

What will it cost?

• The installation of antivirus software and Windows updates is free of charge.
  

• See Network services and cost  for registration of a computer for network access in your residence and/or roaming IPs assigned for a computer in certain buildings on campus.

Important: 

The software downloaded by the IT Student Help Centre is essential for protection against attacks on the network and all other computers on the network. Do not remove it. If you re-install the operating system on your computer, return your computer to the Student Help Centre for re-certification. Exposed computers will be isolated from the network without notification. SP updates for your Windows operating system are downloaded onto your laptop.  

Enquiries?

Contact the IT Student Help Centre by e-mail  or phone on +27 21 808 3788.